Privacy Policy
Last updated: [August 2026]
Welcome to TraXel. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use the TraXel app and services.
1. Information We Collect
We may collect the following types of data:
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Personal Information: Name, email, profile photo, and reason for joining.
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Health-Related Information: Your MS diagnosis year, disease type, symptoms you choose to track, medications you record.
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App Usage Data: How you interact with the app, features you use, and technical logs (crash reports, device info).
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Optional Data: Additional details you voluntarily provide (e.g., journal entries, profile updates).
2. How We Use Your Information
We use your data to:
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Personalize your wellness insights and recommendations.
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Improve app features and user experience.
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Communicate important updates (e.g., reminders, app changes).
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Conduct anonymized research to help the MS community (only with your consent).
3. Data Sharing and Third Parties
We do NOT sell your data. We may share your information only with:
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Service providers (e.g., cloud storage, analytics) who help us operate the app.
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Research partners, only in anonymized and aggregated form, if you’ve opted in.
4. Your Rights and Choices
You can:
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Update or delete your profile at any time.
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Contact us to request deletion of your account or data.
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Opt in or out of any future data-sharing or research participation.
5. Data Storage and Security
We take strong measures to protect your data using:
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Encrypted storage
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Secure transmission
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Role-based access control
Your data is stored in secure cloud infrastructure compliant with relevant standards (e.g., HIPAA-aligned practices).
6. Children’s Privacy
TraXel is not intended for use by individuals under 18 years old. We do not knowingly collect data from minors.
7. Policy Updates
We may occasionally update this policy. You’ll be notified of major changes within the app.
8. Contact Us
If you have questions or concerns about your privacy or this policy:
📧 Email: info@mytraxel.com
🌐 Website: www.mytraxel.com